Reviews

To put it simply, our goal is to deliver value beyond your expectations, every time.

Check out the way our personalized service and responsive team have left so many saying “wow.”

We are pleased to have earned the trust of our customers, many who have remained with our agency across generations. We want every clients’ experience to be so exceptional that they become lifetime clients and raving fans of Brooker. If you are one of our clients and would like to write a review, we’d really appreciate it if you would click below!

National Office
Greg Schneider — CEO

Several years ago, National Office Services, Inc. of Cleveland, OH, experienced a significant loss due to a fire in their manufacturing facility. CEO Greg Schneider discusses how Brooker Insurance helped foster an immediate response in order to clean up, rebuild, and restore business operations as quickly as possible. Having a trusted partner on your side in times of loss is invaluable, and at Brooker Insurance our goal is to be that partner to each one of our clients.

Sodrel
John McCue, President & COO
Bruce Neuharth, CFO

Sodrel has been delivering excellence in the transportation industry for over 100 years and is comprised of Sodrel Truck Lines, Inc. and The Free Enterprise System, Inc. The unique insurance requirements with one company hauling freight and another transporting people created a challenge that the president of Brooker Transportation, Mike Gahan, worked diligently to address. The result was a plan that was custom designed for Sodrel. Listen as President and COO of Sodrel, John McCue, and CFO, Bruce Neuharth, talk about their exciting company and the value of having a strong partnership with Brooker Transportation.

National Office
Sodrel Thumb

Customer Reviews

Five Stars

Brooker Insurance – Personal Lines

I am very impressed with Brooker Insurance, especially Michelle Carter who handles our insurance needs.  I was especially grateful when Michelle went above and beyond to shop other carriers and recommend other equally rich coverage that saved us over $600.00 annually.  Brooker Mortgage has also supported my charity efforts in the community which is much appreciated.

Margaret Bosela
Five Stars

Brooker Insurance

My wife and I have gone through lots of new life changes in the last couple of years (marriage, new house, first child). Brooker Agency put our worries at rest and was able to make our decisions easy to ensure we had the right plans set for our needs. Their experience and professionalism is all that you would hope for and more. We are very appreciative of Brooker's swift help and continuance of treating us like family!

Garrett Ryan
Five Stars

Brooker Mortgage

I don’t leave many reviews but the experience of refinancing my house I had with Andrew Morean from Brooker Mortgage went so quickly & smoothly that it deserved a great review. He stayed on top of everything! Keeping me informed every step of the way! I’ve already told a few of my friends about him & plan to tell more. I was so disappointed in my current mortgage company after less than a year & I was afraid that I wouldn’t be able to refinance but Andrew actually saved me a whole percent plus I was able to get cash back since I had enough equity & my payment stayed the same. If you need to refinance, call Andrew Morean & tell him you read my review!!  You will NOT be disappointed!!!

Carol Pucci
Five Stars

Brooker Insurance – Commercial Lines

I have had the pleasure of working with Bill Brooker this past week on some commercial insurance. Not only was he incredibly knowledgeable but he was able to explain things to me in a way that was easy to understand. Which, as I'm sure others have experienced, is not easy when it comes to insurance. I highly recommend Brooker Insurance to anyone who is considering a change or new policy!

Emily Prioletti
Five Stars

Brooker Insurance – Commercial Lines

Switched to Brooker Insurance to save money for my business and so glad I did. Brooker is super easy to work with and has been a pleasant experience from the get go!

Michelle Seladoki
Five Stars

Brooker Mortgage

Brooker Mortgage helped us refinance our home and we couldn't have been happier with the process. We were very concerned that the neighboring comps would devalue our home and prohibit us from getting the loan, but Brooker made it work. Now we're saving a few hundred dollars a month! I would highly recommend them!

Jenny Rice
Five Stars

Brooker Transportation

We have used Brooker to insure our trucking fleet for a few years now. They have always gone above and beyond to make sure all our needs are met. I have never worked with a better insurance company. The one-on-one relationship we have with their team is usually unheard of in the trucking industry, but I cannot think of a better resource to have than them. They have managed to far outdo themselves year after year by beating every other broker's policy premiums and providing unparalleled service. I will be with Brooker for years to come.

Michael Javurek
Five Stars

Brooker Insurance

Insurance is a complex necessity that requires a high level of familiarity that many of us just don't have time for, don't want to prioritize, or both. This creates a scenario where someone looking for insurance really needs to trust who they're working with, and the folks at Brooker Insurance make it easy to trust them. It doesn't take long to recognize the team at Brooker insurance has a deep institutional knowledge of the insurance industry, and truly works to provide their customers the best value.

Benjamin Yost
Five Stars

Brooker Mortgage

I cannot say enough good things about Andy, I had a very complicated home purchase process, with many issues popping up along the way, Andy went above and beyond to ensure a successful close, he was glad to jump in anywhere he could. I would not have my house without him. I am forever grateful!!

Deb Fabian
Five Stars

Brooker Insurance – Personal Lines

I would not go anywhere else for my home, auto and life insurance. Prices are competitive, customer service is exceptional and they are always watching my policy to see if I can get a better rate. Highly recommend and won't go anywhere else

Ryan Oblak
Five Stars

Brooker Insurance – Commercial & Personal Lines

Brooker Insurance Agency is Awesome! We love using them for our business and personal needs! The staff is friendly and hardworking. I would highly recommend this insurance office.

Jamie Mooney
Five Stars

Brooker Mortgage

Andy got us into our DREAM HOME...  TWICE!!!   We used him about 5 years ago to buy our first house.  Then when we decided to move out to the country, he made magic happen again.  I am self employed and he made the process very smooth.  THANK YOU BROOKER FINANCIAL for getting us into the house of our dreams, with great terms!   True Miracle Workers.   I highly recommend you to call Andy @ Brooker Financial if you are in need of a home loan or refinance.  I never thought I would get a loan for a house, being self employed and all, and Andy made the process very easy.  Thank you Andy, and thank you Brooker Financial!

Jason Giaco
Five Stars

Brooker Insurance – Commercial Lines

Bill Brooker is extremely knowledgeable especially when it comes to commercial insurance. He has been a great resource for me and my clients. Thanks, Bill!

Jimi Cahlik
Five Stars

Brooker Insurance

Whenever I have a client that needs commercial insurance, Brooker Insurance Agency and Heather Sohar are the names that come to mind. They are the best.

Frank Ruma
Five Stars

Brooker Mortgage

When we purchased our home we went through Brooker Mortgage Corp.  The assistance we received was outstanding.  Andy was extremely helpful, knowledgeable, efficient and courteous.  All of our questions were answered.  Our paperwork was handled in a professional and timely manner and we always felt comfortable asking questions.  We were completely satisfied with our experience with Brooker Mortgage.  We would go with them again in a heartbeat.  We love our new home and Brooker had a very important role in helping us accomplish this goal.  THANK YOU!!!!

Melissa Pawlak
Five Stars

Brooker Insurance – Commercial Lines

After contacting many agents in OH for Business Insurance, and waiting days for a call back, within an hour I received a call from Bill. He immediately assisted me with obtaining the quote that I needed, and followed up with every detail. Bill was able to find the insurance that I needed. After binding the policy I needed some help with changes and Elizabeth was able to assist me. I have to say I am very very impressed with this agency not only in the turnaround time but in the matter that they carry themselves very professional and excellent customer service. I am very happy that after the waiting and waiting from other agents I was lucky enough to be able to do business with Bill's agency. Once again thank you for exceeding my expectations.

Jessica Altamirano
Five Stars

Brooker Mortgage

If you are looking to purchase or refinance your home, you have found your team! I highly recommend Brooker Mortgage. My wife and I worked with Andy Morean from Brooker Mortgage to refinance, and we couldn't have been happier. Andy was professional, easy to work with, and always kept us updated on the process. I wish I had known about Andy & Brooker Mortgage when we had first purchased our house. I couldn't recommend them enough.

Mike Caparanis
Five Stars

Brooker Insurance

I have worked with Brooker for over 5 years. They have a great team, very responsive, always look for the best deal, and enjoyable to work with!

Sam Craciun
Five Stars

Brooker Mortgage

Brooker Financial handled our mortgage loan for the purchase of our home.  They worked tirelessly, including evenings and weekends, even though it was Christmas time and were always available to answer questions.  The manager at Brooker personally kept the process moving along so that we were able to sign papers and move in just before Christmas

Jennifer Romeo
Five Stars

Brooker Mortgage

I highly recommend Brooker Mortgage to anyone looking for mortgage financing or insurance. Working with this company made our first home purchase go so smooth. Andrew was a huge help and he really knows the ins and outs when it comes to loan details and mortgage regulations. Not everyone can say that they had a great experience buying their first home but we are very happy to say this group made it easy and painless.

Rob Moody
Five Stars

Brooker Insurance

For as long as we have been with Brooker Insurance (many years), they have always gone above and beyond what you would expect from an insurance company. Great customer service and very knowledgeable!

Rebecca Walters
Five Stars

Brooker Mortgage

Worked twice (financed and refinanced) with Andy Morean and was easy to work with, he found lowest interest deals and even came to our house to bring papers to sign!

Radu Lupu