Being involved in a semi-truck accident can be a frightening event and often causes overwhelming aftermath. Your company and driver(s) will need the insurance payout quickly to cover various expenses.
Making the right decisions on the scene and immediately following the accident makes a significant difference in the timeliness of your insurance payout. Follow the steps outlined in this article to get your insurance money as quickly as possible.
Your drivers should all carry smartphones. If or any reason they are not, you should equip them with a digital camera ASAP. Instruct your drivers always to take photos as soon as the area is safe and secured.
You’ll want to document the scene of the accident thoroughly to avoid any ambiguity about what happened and who is responsible.
What to photograph:
- Your truck, and the other car(s) or truck(s).
- The surrounding area or intersection.
- The other driver’s license and insurance ID card.
- The license plate(s), or write them down quickly.
Carefully Choose a Repair Shop
Coordinate with your insurer which shop they prefer. It may seem like you will save money up front by going to a friend of a friend, but in the end, it may slow down and impede your claim.
Most insurance companies have a goal to payout a claim within 30 days.
Anytime another car is involved in an accident, the claim can get delayed up to 60 days. If it takes any longer, you should ask your insurer to have a conference call with the agent, insurer, and customer to avoid any miscommunication and further delays.
When you have a truck down for the count, your trucking business is losing money in more ways than one. This is where downtime insurance can help offset the financial damage.
What is downtime insurance? Downtime insurance indemnifies for loss of earnings resulting from the inability to operate due to damage to a truck or trailer from an insured accident.
As a trucker or fleet owner, hopefully, you’ve purchased this from your insurer or agent. You will need concrete proof of the loss of income you are experiencing to receive a downtime claim.
The adjuster will want to keep as much money for the insurance company as possible, so be prepared for an audit of proof-of-income and financial losses related to your claim.
The insurance company will require lots of documentation. Be prepared to prove that you are getting the truck repaired as quickly as possible.
Downtime insurance is one area where you will need to be patient to get a payout. Also, smaller claims payout more easily and quickly.
State Mandated Deadlines
Some states will require an insurance payout to happen more quickly. This only works when there are no disputes involved, from any parties involved.
Check into the state where the accident happened, as well as where your business is legally located. Use the interactive map from the National Association of Insurance Commissioners‘ to find out whom to contact.
Communication is Key
The best way to get your insurance payout quickly is to communicate promptly. Answer phone calls, and initiate phone calls to your insurer and agents involved. Provide any requested documentation as soon as possible.
Being prompt in reporting is crucial to receiving your payout on time. To learn more about insurance payouts for trucking accidents and to have expert guidance, contact Brooker Transportation at 800-722-0055.
PHOTO: Pixabay / CC0 Public Domain